Last Updated: 6/12/2023
Introduction
This document ("Terms of Service") governs your use of the services ("Services") provided by Cloud Communication Platform LLC ("CloudCom", "we", "us", or "our"), a limited liability company located at 1641 S. Milford Rd., Suite A-102a, Highland, MI 48357. By using any part of the Services, you are agreeing to be bound by these Terms of Service.
Changes to Terms
We reserve the right to modify these Terms at any time, at our sole discretion. If we make changes, we will provide notice through our Services or by other means to provide you the opportunity to review the changes before they become effective.
Registration and Account Security
You are responsible for maintaining the confidentiality of your login credentials. You are also responsible for all activities that occur in connection with your account.
Service Usage
You must use our Services in compliance with all applicable laws. We reserve the right to investigate violations of these Terms and may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.
Fees and Payments
Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms.
Intellectual Property Rights
All right, title, and interest in and to the Services (excluding content provided by users) are and will remain the exclusive property of CloudCom and its licensors.
Data Privacy
Any information you provide to CloudCom is subject to our Privacy Policy, which governs our collection and use of your information.
Limitation of Liability
Under no circumstances will CloudCom be responsible for any loss or damage resulting from your reliance on information or other content posted on or available from the Services.
Termination
We may terminate your access to all or any part of the Services at any time, with or without cause, effective immediately.
Dispute Resolution
Any disputes arising out of or relating to the Services or these Terms will be resolved in accordance with the laws of the state of Michigan.
Mobile Messaging Terms and Conditions
Cloud Communication Platform LLC (“Cloud Communication Platform LLC”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.
- Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include [promotions, specials, other marketing offers, and abandoned checkout reminders]. Transactional messages relate to an existing or ongoing transaction and may include [order notifications and updates, appointment reminders, and other transaction-related information]. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed 5 messages in 1 day. You agree that we, may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.
- User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at [insert email or other contact method]. Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary.
- User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
- Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
- Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.
Contact Us
If you have any questions about these Terms, please contact us at support@cloudcommunicationplatform.com
By using our Services, you are indicating that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you must not use our Services.